Refund Policy

Refund Policy

At Mahila Mediplex, we strive to provide high-quality medicines and excellent service. However, if you are not satisfied with your order, our Refund Policy outlines the conditions under which refunds and returns are processed.

1. Eligibility for Refunds

You may request a refund if:

• The product is damaged, defective, or incorrect upon delivery.
• You received an expired medicine.
• The order was canceled before shipment.

2. Non-Refundable Items

• Opened or Used Medicines (unless damaged upon delivery).
• Prescription Medicines (as per legal regulations).
•  Orders beyond the return window of 2-3 days from delivery.

3. Refund Process

Step 1: Raise a refund request within 2-3 days of receiving your order.
Step 2: Provide order details, images of the product, and the reason for the refund request.
Step 3: Our team will review and approve or reject the refund.
Step 4: If approved, refunds will be processed within 2-3 business days via the original payment method or store credit.

4. Replacement & Exchange

 Instead of a refund, you may request a replacement or exchange for defective products.

5. Late or Missing Refunds

If you haven't received your refund, please check:

•  Your bank account or payment provider.
•  Your email for refund updates.
•  Contact us if the issue persists after 2-3 business days.

6. Contact Us

For refund-related queries, contact us at:
Email:  dr.abhinayjee2015@gmail.com
Phone: 9470094330

 

By purchasing from Mahila Mediplex, you agree to this Refund Policy.